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"Applications of quality management in language education"

Article written by Frank Heyworth

Author: Christian Friedrich/Donnerstag, 6. Februar 2014/Categories: Journal article

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In this review the author examines applications of quality management (QM) in language education and looks critically at some of the questions raised when applying quality procedures in this field:

  • What criteria can be used to define quality in language education?
  • What standards can be applied to curricula, teaching, teaching materials and resources, learning outcomes and assessment?
  • What methodologies, resources and instruments are available for applying these standards?


Read the article (reproduced by kind permission of the author and Cambridge University Press):

Heyworth, Frank, "Applications of quality management in language education", in: Cambridge University Press, Language Teaching, 46, 5 June 2013, pp 281-315, doi:10.1017/S0261444813000025.


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