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    A Training Guide for Quality Assurance in Language Education

A Training Guide for Quality Assurance in Language Education

Quality assurance is no longer solely the realm of institutional top management. It is increasingly important that all the participants in the educational process understand their role within the system and contribute to enhancing the quality of educational processes and learning outcomes. "Quality culture" is at the core of this multi-dimensional, integrative approach, so as to inspire participants at all levels in an educational process.
The publication includes materials and instruments, which can be transferred or adapted to concrete situations in e.g. teacher development, quality assurance training, project management and evaluation. The case studies and activities suggested, invite readers to find out what works best in their own educational environment and to develop relevant, innovative solutions to needs identified. Contexts of application range from primary and secondary education, to university language departments interested in enhancing the coherence between language teaching, learning and (self-) assessment, or networks of language organisations and professionals.

Who is it for?

  • Teachers and teacher educators (teacher trainers, trainer trainers, mentors, consultants)
  • Inspectors and inspector trainers, multipliers conducting educational management seminars, practitioners in leading positions in national/regional associations and networks

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Project team

Laura-Mihaela Muresan (Coordinator)
Academy of Economic Studies, Bucuresti
PROSPER-ASE Language Centre

Galya Mateva
Sofia Technical University
OPTIMA Bulgaria

Mary Rose
South Gloucestershire Council
United Kingdom

Maria Matheidesz
EAQUALS - The European Association for Quality Language Services

Frank Heyworth
EAQUALS - The European Association for Quality Language Services



These are the results from a project of the European Centre for Modern Languages within its "Empowering Language Professionals" programme 2008-2011.

Read more about the project

Related publications

Quality assurance and self-assessment for schools and teachers

The main outcome of this three year project is the CD-ROM/ website "Quality Management in Language Education", reflecting the collaborative work of participants from over 25 countries in Europe. The CD-ROM/website is a resource material including: generic aspects of quality management in language education, standards and procedures developed at European level (on the example of EAQUALS), case studies from various national and institutional contexts, as examples of good practice, questionnaires designed as instruments for awareness-raising & self-reflection/self-assessment, instruments for internal and external quality assurance, interviews with experts to reflect the latest developments in the field as well as links and contacts for further information.

Common European Framework of Reference for Languages - Level Estimation Grid for Teachers

The CEF-ESTIM grid helps teachers link their class activities to the Common European Framework of Reference for Languages (CEFR) levels. The CEF-ESTIM grid addresses wider perspectives aiming at productive and interactive use of language in the classroom.

Classroom Assessment related to the Common European Framework of Reference for Languages

In response to a growing need expressed by the users of the CEFR, the Language Policy Division developed a manual and a set of accompanying tools to be used to assist in linking local language examinations to the common reference levels of language proficiency. This publication seeks to complement these tools by providing a user-friendly introduction to the process, targeting professionals with a stake in quality language testing who are not necessarily experts in testing and assessment.

Encouraging the culture of evaluation among professionals

“Pathways” presents an innovative way of reflecting on the multidimensionality of assessment, learning and teaching in line with the CEFR. It has been designed to support professionals at all levels. The two main components of “Pathways” - guide and kit - integrated by various indexes, mind maps and examples of scenarios, encourage users to work in a non linear way and to select and customize.

Guidelines for University Language Testing

This publication is a ‘hands-on’ manual for those language teachers and testers who are looking for a valid tool to measure their students’ language skills in a meaningful way.

Piloting and implementing the European Portfolio for Student Teachers of Languages

The European Portfolio for Student Teachers of Languages is a tool for reflection and self-assessment of the didactic knowledge and skills necessary to teach languages. It builds on insights from the Common European Framework of Reference and the European Language Portfolio as well as the European Profile for Language Teacher Education.